Reservation and touristic assistance

The Call Centre can provide reservation and touristic assistance services through promotions campaigns by telephone or infoline for different requests for reservations or assistance for tourism in Romania or abroad. The advantages of using a call centre for this type of activities are obvious: providing information in a short time, data and available values in real time, fast access to precise information such as:

  • Drafting complete touristic itineraries;
  • Other reservation services regarding the trips;
  • Reservations for transport, hotels, restaurants, car rental, entertainment and sport activites etc.;
  • ” time-share” activities;
  • The sale of tickets for theatre shows, sport events and other entertaining and fun activities;
  • Activities for promoting tourism;
  • Tourist Assistance services:
  • Providing travel information for visitors;
  • Tour guides’activities.

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